Carol Palfrey is a phenomenal realtor. I bought when the market was competitive, to say the least. Carol figured out what I wanted and within a short period, we looked at everything on the market that suited my price range and preferences around size, location, and the other practical stuff. She knows a ton about buildings and about the Greater Vancouver market (and beyond). But beyond that, her real gift is her insight into the buyer. She saw the intangibles and understood what I wanted before I could articulate it myself. With every place we looked at, I had a better sense of what would work for me and my kids, and why. I am extremely happy with the result. Bought a large condo in a solid building, great location, mountain view. The whole thing took less than 2 weeks, and Carol used her knowledge of the building and comparable properties to negotiate the sale for below the asking price. Her contracts are thorough, she looked out for my interests all the way, and she made sure I got access to and understood all the paperwork to make an informed decision. She was there for every appointment and kept in frequent touch. Her professional network (inspector, tradespeople) is invaluable. Highly recommend Carol for anyone looking to buy or sell their home or property!